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Click on Details link of the Incident Report Details column.
A new pop up window is launched and presents the IR details organized in sub-sections:
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For Incident Reports that have been updated in the past the system registers each individual Incident Report message received without overwriting the previous message. |
You can view the details of any previous message by selecting a message in Incident Report History section and clicking on its View link .
The application will launch a new pop up with the details.
In the same window there is the option to view the changes of the specific version compared to the previous one i.e updated, added or deleted elements.
To do so click on the View Changes button and the system will highlight the relevant elements
Select any of the Message IDs click on View and the system will present a new pop up with respective details.
Export the IR details in Excel, XML, CSV format by clicking on the respective icon on the bottom left side of the pop up window:
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All these messages are listed in the Incident Report History section under Incident Report Updates sub-section.
Select any of these and click View button to see the details in a new pop window.
In the same window there is the option to view the changes of the specific version compared to the previous one i.e updated, added or deleted elements.
To do so click on the View Changes button and the system will highlight the relevant elements.